TERMS & CONDITIONS
TATTOO TERMS & CONDITIONS
Studio minimum is £80 unless stated otherwise. A non-refundable deposit is taken to book a date and draw the design. The amount will vary depending on the cost of the tattoo.
A design cannot be made without a deposit. This deposit will cover the cost of drawing the design and any cancellations. If the design has not yet been started and the cancellation is made 2 weeks before the appointment, you may be refunded. In case you decide to change the full design you initially agreed to, a new deposit needs to be paid. Small changes can be made without an extra charge.
You need to provide at least 48hrs notice if you want to reschedule your booking, otherwise you will lose your deposit. Arriving late for your appointment may result in additional charges. Arriving 20+ minutes late will void your appointment and your deposit will be lost.
On the day of your appointment you must bring an original government-issued form of ID. We do not accept copies or photos. If you cannot present a form of valid identification your appointment may be voided and your deposit will be lost.
Your tattoo should not require a touch up but, in the rare instance that it does, we offer 1x free touchup per tattoo. The only exceptions are hand/feet tattoos and occasionally scar tissue coverups, due to the unpredictable nature of these placements.
Rude behaviour or misconduct will not be tolerated and the tattoo artist has the right to refuse service if we suspect you are under the influence of alcohol or drugs, meaning your deposit will be lost.
PIERCING TERMS & CONDITIONS
All piercing fees are paid before your appointment. The piercing fee is not a deposit and is non-refundable. This fee covers both the piercing and the jewellery.
We will not pierce you with any jewellery other than that provided by us, due to our controlled sterilIsation process.
All clients must provide an original government-issued photographic ID before their procedure (not a copy or photo). Piercings for children under the age of 16 require the presence of a parent or legal guardian, and valid government-issued photo ID for the child who is attending the appointment. Failure to bring valid photographic ID to your appointment will lead to a refusal of service.
You are entitled to 1 free service per piercing when you return with the aftercare card given at your appointment. All service charges are subject to change, depending on the complexity of the procedure. The total cost will be confirmed on consultation with the practitioner prior to starting your service.
Rude behaviour or misconduct is not tolerated and staff have the right to refuse service if we suspect you are under the influence of alcohol or drugs.
PRIVACY POLICY
This summary provides a brief overview of how we collect, store and use your personal information. It is intended only to provide a general overview. It is not complete and must be read in conjunction with the corresponding full sections of this Privacy Policy.
Data controller: Portobello Tattoo & Piercing
We collect information when you provide it to us by contacting us, placing an order on our website, signing up to our newsletter, from your use of our website, using cookies and from third parties.
Personal information we collect:
Name, address, email address, IP address and information about your computer.
How we use your personal information:
For administrative and business purposes particularly to contact you and process orders you place on our website, to improve our business and website, for advertising and analytical purposes, in connection with our legal rights and obligations and for certain additional purposes only with your explicit consent.
Disclosure of your personal information to third parties:
Only to the extent necessary to run our business, fulfill any contracts we enter into with you, where required by law or to enforce our legal rights if you violate our Terms & Conditions. We do not sell your personal information to third parties.
How long we retain your personal information:
For no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes) and any other legal basis we have for using your personal information e.g. your consent, performance of a contract with you or our legitimate interests as a business.
How we secure your personal information:
Using appropriate technical and organisational measures such as encrypting transfers of data to or from our servers, encrypting payments on our site via Secure Sockets Layer (SSL) and only granting access to your personal information where necessary. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Use of cookies:
We use cookies and similar information-gathering technologies such as web beacons on our website including analytical and targeting cookies.
Transfers of your personal information outside the European Economic Area:
We will not transfer your personal information outside of the European Economic Area.
Your rights in relation to your personal information to access your personal information and to be informed about its use to correct your personal information to have your personal information deleted to restrict the use of your personal information to object to the use of your personal information to complain to a supervisory authority to withdraw your consent to the use of your personal information.